Hotelpocalypse is (almost) finally over. CCI posted today that hotel waitlist emails would begin going out on Wednesday, June 1.
With this announcement, there are a few new rules and information for this year that you will need to know so you can get a room when you get your email.
First is that emails will start going out on Wednesday, June 1 from do-not-reply@email.onpeak.com in small batches, and they may take at least 10 business days to get through the list. Waitlist priority is determined by the same timestamp used when you accessed the original housing request form in the original General Hotel Sale.
Once you receive your e-mail, you will have 48 hours to reserve a room with the full two nights deposit (plus tax). Since each batch of emails is a small group and access is limited to just that group during the 48 hours, the next batch of emails will not go out until the 48 hours is expired. The email will have a password to allow you access to the wait list sale.
Be aware that you will only be able to book the number of rooms you put on your original request on April 5.
Once you have booked your room using the waitlist you can then cancel a previously held reservation to receive a refund of your deposit. You must do this on the same day as you book your new reservation. There is a form you must use and that link will be in your wait list email. You will receive a cancellation email within two days and a refund within 10 days.
In order to cancel your old reservation, you’ll need to make sure that you have:
- onPeak ID numbers from your original and new confirmation emails
- The email address(es) associated with those reservations
- A phone number where we can reach you if necessary
As a reminder, those who purchased a hotel through the Early Bird sale will not be eligible for the waitlist. Those rooms are non-refundable.
Complete details are on the CCI site.
